Safeguarding Policy

Version 1.0 — Effective May 2026, Review May 2027

Future Stability Housing & Lettings Ltd is committed to safeguarding and promoting the welfare of children, young people and adults at risk. We believe that everyone has the right to live free from abuse, neglect, exploitation and discrimination, and we are committed to creating a culture where safeguarding is everyone's responsibility.

Through our accommodation, property management and housing support services, we recognise that we may work with individuals who are vulnerable due to age, disability, mental health, homelessness, domestic abuse, substance misuse, exploitation or other personal circumstances.

Future Stability will work proactively with local authorities, accommodation providers, support agencies, landlords and other partners to ensure concerns are identified, reported and managed appropriately.

The policy applies to:

• Directors
• Employees
• Consultants
• Contractors
• Agency workers
• Volunteers
• Anyone representing the Company

• Protecting children, young people and adults at risk from harm.
• Promoting dignity, respect and wellbeing.
• Working in partnership with safeguarding agencies.
• Responding promptly to safeguarding concerns.
• Maintaining confidentiality whilst recognising when information must be shared to protect an individual.
• Ensuring safeguarding responsibilities are understood by everyone working on behalf of the Company.
• Continually improving safeguarding practices.

• **Child** – Any person under the age of 18.
• **Adult at Risk** – A person aged 18 or over who has care and support needs and may be unable to protect themselves from abuse or neglect.
• **Safeguarding** – Protecting an individual's right to live safely, free from abuse, neglect, exploitation or harm.

• Physical abuse
• Emotional or psychological abuse
• Sexual abuse
• Financial abuse
• Domestic abuse
• Neglect
• Discriminatory abuse
• Modern slavery
• Criminal exploitation
• County lines exploitation
• Child sexual exploitation
• Online abuse
• Self-neglect

All safeguarding concerns will be taken seriously regardless of the type of abuse suspected.

6. Roles and Responsibilities

• Promoting a positive safeguarding culture.
• Ensuring appropriate safeguarding policies and procedures are maintained.
• Ensuring safeguarding concerns are managed appropriately.
• Liaising with statutory agencies where necessary.
• Reviewing safeguarding arrangements annually.

• Remaining vigilant to safeguarding concerns.
• Reporting concerns immediately.
• Maintaining confidentiality.
• Treating all individuals with dignity and respect.
• Completing safeguarding training appropriate to their role.

• Unexplained injuries.
• Changes in behaviour.
• Signs of neglect.
• Poor living conditions.
• Fearful behaviour.
• Financial exploitation.
• Disclosure of abuse.
• Unusual interactions with third parties.
• Concerns regarding accommodation suitability.

The presence of one indicator does not necessarily mean abuse has occurred; however, all concerns must be reported.

Where there is immediate danger or a criminal offence is suspected, emergency services will be contacted without delay.

Where appropriate, concerns will also be referred to:

• Children's Social Care
• Adult Social Care
• Police
• Local Authority Safeguarding Teams
• Relevant commissioning organisations

Future Stability will maintain written records of safeguarding concerns and actions taken.

Information will only be shared:

• Where necessary to protect an individual.
• In accordance with UK GDPR and the Data Protection Act 2018.
• With appropriate statutory or safeguarding agencies.

• Identity verification.
• Employment references.
• Right to work checks.
• DBS checks where required.
• Appropriate qualifications and experience.

Training will include:

• Recognising abuse.
• Responding to disclosures.
• Reporting procedures.
• Professional boundaries.
• Information sharing.
• Record keeping.

Training will be refreshed periodically.

The Company will work closely with:

• Local Authorities
• Housing Associations
• Police
• NHS organisations
• Accommodation providers
• Support organisations
• Landlords
• Contractors

to promote the safety and wellbeing of individuals accessing accommodation.

• Policy reviews.
• Incident reviews.
• Staff feedback.
• Training records.
• Continuous improvement.

This policy will be reviewed annually or sooner if legislation or operational requirements change.

Future Stability recognises that access to safe, secure and suitable accommodation is an important part of safeguarding. Through our work with landlords, hotels, local authorities and accommodation providers, we are committed to ensuring that accommodation is not only compliant with statutory requirements but also supports the safety, dignity and wellbeing of every individual placed within it.